Algemene voorwaarden

Terms of Service — Aufide
Last updated: August 1, 2026 | Governed by Dutch law

1. Parties
These Terms of Service ("Terms") constitute a legally binding agreement between:

Aufide (operated by Raav Enterprise)
KVK: 90556674 | BTW: NL004825380B08
Laan van Vollenhove 174, 3706 AA Zeist, Netherlands
aufide123@outlook.com | +31 6 86 27 16 67

— and —

You ("Customer"), being any natural person or legal entity accessing aufide.com or placing an order.

2. Acceptance and Formation of Contract
By placing an order, you confirm that you have read, understood, and unconditionally accepted these Terms. A binding purchase agreement is formed only upon our written order confirmation sent to your email. We reserve the right to refuse or cancel any order at our sole discretion, including in cases of suspected fraud, pricing errors, or stock unavailability, without liability.

3. Products and Descriptions
All products are original wall art and poster prints featuring designs exclusively owned by Raav Enterprise / Aufide. Product images on our website are representative only. Due to differences in monitor calibration, printing technology, and material characteristics, minor color and appearance variations may occur. Such variations do not constitute a defect, non-conformity, or grounds for a return outside of the statutory withdrawal right.

4. Pricing, VAT, and Payment

  • All prices are displayed in EUR.

  • Prices are inclusive of Dutch VAT (BTW) for EU consumers where legally required under the OSS scheme.

  • Non-EU customers are responsible for any applicable import duties, taxes, and customs fees.

  • We reserve the right to adjust prices at any time without prior notice. Price changes do not affect confirmed orders.

  • In the event of a clear pricing error (vergissing), we reserve the right to cancel the order and issue a full refund, regardless of whether a confirmation was sent.

5. Intellectual Property
All designs, images, graphics, text, logos, and content on aufide.com are the exclusive intellectual property of Raav Enterprise and are protected under the Dutch Copyright Act (Auteurswet) and applicable EU intellectual property law. Any reproduction, redistribution, modification, resale, or commercial use — in whole or in part — without the prior written consent of Raav Enterprise is strictly prohibited and may result in legal action.

6. Limitation of Liability
To the fullest extent permitted by applicable law:

  • Aufide's total aggregate liability for any claim arising from or related to a purchase shall not exceed the purchase price paid for the relevant order.

  • Aufide is not liable for: indirect damages, loss of profit, loss of data, reputational damage, or any consequential or incidental damages.

  • Aufide is not liable for delivery delays caused by carriers, Gelato, customs authorities, natural events, strikes, or any other force majeure event.

  • Nothing in these Terms excludes liability for death, personal injury caused by negligence, or fraud, as such limitations are void under Dutch law.

7. Force Majeure
Aufide is not in default if performance is prevented or delayed by circumstances beyond our reasonable control, including but not limited to: natural disasters, pandemics, government actions, cyberattacks, carrier failures, supplier disruptions, or platform outages. In such cases, we will notify you and either fulfill the order when possible or offer a full refund.

8. Applicable Law and Dispute Resolution
These Terms are exclusively governed by Dutch law. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

Disputes shall be submitted first to informal mediation by contacting aufide123@outlook.com. If unresolved within 30 days, disputes shall be brought before the competent court in Zeist, Netherlands.

EU consumers may also use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

9. Amendments
Aufide reserves the right to amend these Terms at any time. Amended Terms take effect upon publication on aufide.com. Continued use of our website or services after publication constitutes acceptance. It is the customer's responsibility to review these Terms periodically.